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Now is the time
Trust Matters Most
for Your Business

BBB helps thousands of businesses like yours build trust and reputation every day. BBB Accredited Businesses know they can lean on us to help them build a better business

JOIN US

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trust

Users searched for businesses on BBB.org more than 173 million times last year.

84% of accredited businesses believe that BBB Accreditation builds trust with their customers.​

Five ways to gain a competitive edge

Understanding what customers expect from you helps you understand what’s important to them.

1

Don't overbook clients

Allow enough time to make your customers feel like you are committed to them

2

Be professional

Customers expect providers to be competent first and foremost.

3

Display the BBB Accredited Business Seal

This shows potential customers that they can count on you to be honest and straightforward

4

Communicate often and be responsive

This shows that you are organized, engaged and eager to build a lasting working relationship.

 
5

Provide a clear and organized customer experience

Ask relevant questions, use clear language and produce accurate work.